Shipping Policy

This Shipping Policy is for Kratz Solutions and was last updated on 10/1/2023.'

 

1. SHIPPING AND DELIVERY OPTIONS

 

Domestic Shipping:

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Standard (3-5 Business Days) with Minimum of $150.00

Local Delivery (1-3 Days) with Minimum of $150.00

Same Day In-Store Pick-up or Curbside Pick-up (1-2 Days) with No minimum purchase

 

We deliver anywhere in MD, DC, VA, PA, AND DE.

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2. PROCESSING TIME

 

Orders are processed within 1 business day(s) excluding weekends and public holidays.

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3. CANCELLATIONS

 

After an order is submitted, processing begins and the order cannot be cancelled. If there are questions about canceling an order, please contact us.

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4. RETURNS & REFUNDS

 

All sales are final.  Returns are not accepted.  Refunds will not be given.

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5. DAMAGED ORDERS

 

Kratz Solutions is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

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6. SHIPPING RESTRICTIONS

 

Orders cannot be shipped to P.O. boxes. or any cart totals under $150.00

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7. CONTACT

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For questions about this shipping policy, contact:  Email: support@kratzsolutions.com